Last Updated: 18-11-2024

Welcome to Emoscents.com! These Terms and Conditions govern your access to and use of our website, products, and services. By using our website or purchasing from us, you agree to these Terms.

1. General Information

1.1. Emoscents.com is operated by [Emoscents.com].
1.2. By accessing our website or making a purchase, you confirm that you are at least 18 years old or have parental/guardian consent.
1.3. We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting on this page.

2. Products and Pricing

2.1. All products listed on Emoscents.com are subject to availability.
2.2. We make every effort to ensure that the descriptions, images, and pricing of our products are accurate. However, errors may occur, and we reserve the right to correct them without prior notice.
2.3. Prices are listed in [PKR] and may include applicable taxes. Shipping charges will be calculated during checkout.

3. Orders and Payment

3.1. By placing an order, you agree to provide accurate information, including your name, address, and payment details.
3.2. Payment methods include COD, Debit or Credit Card, and Bank Transfers. Payments must be completed to process your order.
3.3. We reserve the right to cancel or refuse any order if fraud or misuse is suspected.

4. Shipping and Delivery

4.1. We aim to process and ship orders within 3-4 working days. Delivery times vary based on your location, any third-party interruption and chosen shipping method.
4.2. We are not responsible for delays caused by couriers or unforeseen circumstances.

5. Returns and Refunds

5.1. If you are not satisfied with your purchase, please contact us within 5-6 working days of receiving your order.
5.2. Products must be mostly unused, unopened with more than 90% of its content to qualify for a return or exchange.
5.3. Return shipping costs are the buyer’s responsibility unless the product was defective or damaged.

For more details you can visit our refund and shipping policy page.

6. Intellectual Property

6.1. All content on Emoscents.com, including images, text, logos, and product designs, is the property of Emoscents and is protected by copyright and trademark laws.
6.2. You may not reproduce, distribute, or use our content without prior written permission.

7. Limitation of Liability

7.1. Emoscents.com is not liable for any direct, indirect, or incidental damages arising from the use of our website or products.
7.2. We are not responsible for allergic reactions or sensitivities caused by our products. Customers should carefully review ingredient lists before purchase.

8. User Conduct

8.1. You agree not to:

• Use the website for illegal purposes.
• Disrupt or interfere with the website’s functionality.
• Post false, misleading, or defamatory information.

9. Privacy Policy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and use your personal information.

10. Governing Law

These Terms and Conditions are governed by the laws of Pakistan. Any disputes shall be resolved in the courts of [Your Local Jurisdiction, e.g., Karachi, Islamabad etc].

11. Contact Information

If you have questions about these Terms, please contact us:

Email: info.emoscents@gmail.com
Phone: +923196154917
Address: Jhuddo Sindh District Mirpurkhas, Pakistan